General

Privacy Policy

The responsible entity in accordance with data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:

Erler + Pless GmbH
Management

Your Data Subject Rights

You may exercise the following rights at any time using the contact details of our data protection officer:

  • Access to your data stored by us and information about its processing,
  • Correction of inaccurate personal data,
  • Deletion of your data stored with us,
  • Restriction of data processing if we are not yet allowed to delete your data due to legal obligations,
  • Objection to the processing of your data by us, and
  • Data portability, provided you have consented to the data processing or have entered into a contract with us.

If you have given us your consent, you can revoke it at any time with effect for the future.

You may also file a complaint with the competent supervisory authority at any time. The authority responsible for you depends on the federal state of your residence, your workplace, or the alleged violation. A list of supervisory authorities (for the non-public sector) along with their addresses can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Purposes of Data Processing by the Responsible Entity and Third Parties

We process your personal data only for the purposes stated in this privacy policy. Your personal data will not be transferred to third parties for purposes other than those mentioned. We will only share your personal data with third parties if:

  • you have given your express consent,
  • processing is necessary for the performance of a contract with you,
  • processing is necessary to fulfill a legal obligation,

or processing is necessary to protect legitimate interests and there is no reason to believe that you have an overriding legitimate interest in not having your data shared.

Deletion or Blocking of Data

We adhere to the principles of data minimization and data avoidance. We therefore only store your personal data for as long as is necessary to achieve the purposes stated here or as provided by various statutory retention periods. Once the respective purpose no longer applies or these periods expire, the corresponding data is routinely blocked or deleted in accordance with the statutory provisions.

Collection of General Information When Visiting Our Website

When you access our website, information of a general nature is automatically collected via a cookie. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your internet service provider, and similar data. This information does not allow any conclusions to be drawn about your person.

This information is technically necessary in order to correctly deliver the content of web pages requested by you and is automatically collected when using the internet. It is processed in particular for the following purposes:

  • Ensuring a smooth connection to the website,
  • Ensuring smooth use of our website,
  • Evaluation of system security and stability, and
  • Other administrative purposes.

The processing of your personal data is based on our legitimate interest in the above data collection purposes. We do not use your data to draw conclusions about you personally. The only recipients of the data are the responsible entity and, if applicable, data processors.

Anonymous information of this kind may be statistically evaluated by us to optimize our website and the underlying technology.

Cookies

Like many other websites, we also use so-called "cookies." Cookies are small text files that are transferred from a website server to your hard drive. This automatically provides us with certain data such as IP address, browser used, operating system, and your internet connection.

Cookies cannot be used to run programs or deliver viruses to a computer. Based on the information contained in cookies, we can make navigation easier for you and enable the correct display of our web pages.

Under no circumstances will the data we collect be passed on to third parties or linked to personal data without your consent.

Of course, you can view our website without cookies. Internet browsers are usually set to accept cookies. In general, you can deactivate the use of cookies at any time via your browser settings. Please use the help functions of your internet browser to learn how to change these settings. Please note that some features of our website may not function properly if you disable the use of cookies.

Cookiebot

SSL Encryption

To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) via HTTPS.

Newsletter

Based on your explicit consent, we will regularly send you our newsletter or comparable information by email to the email address you provided.

To receive the newsletter, it is sufficient to provide your email address. When you register to receive our newsletter, the data you provide will be used exclusively for this purpose. Subscribers may also be informed by email about circumstances relevant to the service or registration (for example, changes to the newsletter offering or technical conditions).

For effective registration, we need a valid email address. To verify that a registration has actually been made by the owner of an email address, we use the “double opt-in” procedure. For this purpose, we log the subscription to the newsletter, the sending of a confirmation email, and the receipt of the requested reply. No further data is collected. The data will be used exclusively for newsletter distribution and will not be passed on to third parties.

You can revoke your consent to the storage of your personal data and its use for newsletter distribution at any time. Each newsletter contains a corresponding link for this purpose. You can also unsubscribe at any time directly on this website or inform us of your request via the contact option provided at the end of these privacy notices.

The newsletter software Clever Elements (https://cleverelements.com) is used. Your data will be transmitted to Clever Elements GmbH. Clever Elements is prohibited from selling your data or using it for purposes other than sending newsletters. Clever Elements is a certified German provider selected in accordance with the requirements of the General Data Protection Regulation and the Federal Data Protection Act.

Google Analytics

This website uses features of the web analytics service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called "cookies". These are text files that are stored on your computer and allow an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

The storage of Google Analytics cookies is based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

IP Anonymization

We have activated the IP anonymization feature on this website. This means that your IP address will be truncated by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activities, and to provide other services related to website usage and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser Plugin

You can prevent the storage of cookies by setting your browser software accordingly; however, we point out that in this case, you may not be able to use all functions of this website to their full extent. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to Data Collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set, which prevents the collection of your data during future visits to this website: Deactivate Google Analytics.

More information on how Google Analytics handles user data can be found in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Data Processing Agreement

We have concluded a data processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographic Features in Google Analytics

This website uses the “demographic features” function of Google Analytics. This allows reports to be created containing statements about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google and from visitor data from third-party providers. This data cannot be attributed to any specific person. You can disable this feature at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described under “Objection to Data Collection.”

Use of Google Maps

This website uses the Google Maps API to visually display geographic information. When using Google Maps, Google also collects, processes, and uses data about the use of map functions by visitors. For more information about data processing by Google, please refer to the Google Privacy Policy. There you can also change your personal privacy settings in the Privacy Center.

Detailed instructions for managing your own data in connection with Google products can be found here.

Embedded YouTube Videos

We embed YouTube videos on some of our web pages. The operator of the corresponding plugins is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit a page with the YouTube plugin, a connection to YouTube servers is established. YouTube is informed about which pages you visit. If you are logged into your YouTube account, YouTube can associate your browsing behavior with you personally. You can prevent this by logging out of your YouTube account beforehand.

When a YouTube video is started, the provider sets cookies that collect information about user behavior.

Anyone who has disabled cookies for the Google Ad program will not have to expect such cookies when watching YouTube videos. However, YouTube also stores non-personal usage information in other cookies. If you want to prevent this, you must block the storage of cookies in your browser settings.

For more information on data protection at YouTube, please see the provider's privacy policy at: https://www.google.de/intl/de/policies/privacy/

Embedded Vimeo Videos

Our website uses plugins from the video portal Vimeo. The provider is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

If you visit one of our pages equipped with a Vimeo plugin, a connection to the Vimeo servers is established. The Vimeo server is informed about which of our pages you have visited. Vimeo also obtains your IP address. This applies even if you are not logged into Vimeo or do not have a Vimeo account. The information collected by Vimeo is transmitted to a Vimeo server in the USA.

If you are logged into your Vimeo account, you allow Vimeo to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your Vimeo account.

For more information on the handling of user data, please refer to Vimeo’s privacy policy at: https://vimeo.com/privacy.

ProvenExpert

Our website uses plugins from the site provenexpert.com, operated by Expert Systems AG. The operator of the site is Expert Systems AG, Quedlinburger Straße 1, 10589 Berlin. When you visit one of our pages equipped with a ProvenExpert plugin, a connection to the servers of Expert Systems AG is established. The ProvenExpert server is informed about which of our pages you have visited.
The use of ProvenExpert is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 (1) lit. f GDPR. For more information on the handling of user data, please refer to the privacy policy of ProvenExpert AG at: https://www.provenexpert.com/de-de/datenschutzbestimmungen/.

LiveChat

Based on our legitimate interests (i.e. interest in the analysis, optimization, customer satisfaction, and economic operation of our online offering in the sense of Art. 6 (1) lit. f GDPR), we use the live chat service of the US provider LiveChat Inc., One International Place, Suite 1400, Boston, MA 02110-2619, United States of America. LiveChat Inc is certified under the Privacy Shield agreement and thereby offers a guarantee of compliance with European data protection law. See http://ec.europa.eu/justice/data-protection/document/citizens-guide_en.pdf.
Further information on LiveChat’s privacy policy can be found at https://www.livechatinc.com/privacy-policy/. When LiveChat is accessed, it temporarily collects the IP address to determine the country from which the live chat is being started. This allows us to offer visitors a customer service tailored to their needs. The collection of the IP address is solely for this purpose. LiveChat does not store the IP address permanently. If you do not want data to be transmitted to LiveChat, you can prevent the storage of cookies by LiveChat in your browser settings. Please refer to your browser's manual if necessary. In addition, based on our legitimate interests, LiveChat stores the communication history in live chats. If this is not desired, you can notify us using the contact details provided above. Stored live chats will then be deleted immediately. The communication history will also be deleted once the inquiry has been resolved, unless it is needed for legal defense or a contract was initiated or concluded during the live chat and we are required to retain this data as contractual data.

Changes to Our Privacy Policy

We reserve the right to amend this privacy policy to ensure it always complies with current legal requirements or to implement changes to our services in the privacy policy, e.g. when introducing new services. The new privacy policy will apply to your next visit.

Questions to the Data Protection Officer

If you have any questions about data protection, please send us an email or contact the person responsible for data protection in our organization directly:

Erler+Pless GmbH
Mr. Harald W. Hemme
Tarpenring 17
22419 Hamburg
Phone: 040 0-248448 -39
Email: datenschutz@ep-online.de

This privacy policy was created with the privacy policy generator of activeMind AG

Data Collection in Web Analytics

On our website, data is collected and further processed in anonymized form using services provided by LeadingReports GmbH (leadingreports.de) for the purpose of analyzing and continuously improving our web presence. This is done through the use of cookies or local & session storage. By analyzing the collected and transmitted data, user behavior on the website can be represented. In particular, this representation focuses on analyzing various areas of interest based on the use of individual pages as well as the geographic origin of visitors.

The collected data is processed and provided in an aggregated form exclusively and is not passed on to third parties outside of this scope. Furthermore, this data is never used for other purposes or resold. If IP addresses are collected in this process, they are immediately anonymized by deleting the last block of numbers.

The servers used for web analytics are operated exclusively within the territory of the Federal Republic of Germany. The provision of services by LeadingReports GmbH is subject to German and European data protection laws and their internationally recognized high standards.

If you still do not agree with the analysis of your anonymized usage data, please click the link below to object to the use of your data. Please note that this is done by setting a cookie or a local storage entry, which contains information that prevents the collection of your anonymized usage data. If you delete your browser cookies or use a different browser during your next visit, you will need to click the link again to prevent the analysis of your anonymized usage data.

If IP addresses are collected, they are immediately anonymized by deleting the last number blocks. You can object to the collection and storage of data by LeadingReports GmbH for this website at any time with effect for the future by visiting io.leadingreports.de/exclude-ip.

Leadinfo

We use the lead generation service of Leadinfo B.V., Rotterdam, Netherlands. This service identifies visits from companies to our website based on IP addresses and provides us with publicly available information, such as company names or addresses. In addition, Leadinfo sets two first-party cookies to analyze user behavior on our website and processes domains from form entries (e.g. “leadinfo.com”) to correlate IP addresses with companies and improve the services. For more information, please visit www.leadinfo.com. On this page: www.leadinfo.com/en/opt-out you have the option to opt out. In the event of an opt-out, your data will no longer be collected by Leadinfo.

Google Tag Manager

This website uses the Google Tag Manager. This service allows website tags to be managed via an interface. The Google Tag Manager itself only implements tags. This means: no cookies are used, and no personal data is collected. The Google Tag Manager may trigger other tags that may collect data. However, the Google Tag Manager does not access this data. If a deactivation has been made at the domain or cookie level, it remains in effect for all tracking tags implemented via the Google Tag Manager.

Klaviyo

We have integrated Klaviyo on this website. The provider is Klaviyo Inc., 125 Summer Street, Floor 6, Boston, MA, 02110, USA (hereinafter referred to as Klaviyo). Klaviyo is a marketing automation tool used for sending emails, SMS, push notifications, and collecting customer reviews for eCommerce merchants. For this purpose, Klaviyo stores consent for email marketing. The following data may in particular be processed: name, phone number, email address, address data, IP address, device identifiers, usage data (such as interactions between a user and Klaviyo’s online system, website or email, browser used, operating system used, referrer URL).

The use of Klaviyo is based on Art. 6 (1) lit. a GDPR and § 25 (1) TDDDG. Consent can be revoked at any time. For further details, please refer to the provider’s privacy policy at: https://www.klaviyo.com/legal/privacy.

The company is certified under the “EU-U.S. Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the United States aimed at ensuring compliance with European data protection standards when processing data in the U.S. Each company certified under the DPF is committed to complying with these data protection standards. For more information, please refer to the provider’s entry at the following link: DPF Participant Details.

The provider also uses Standard Contractual Clauses (SCCs) for the transfer of personal data to third countries. Details can be found here: https://www.klaviyo.com/legal/data-processing-agreement.

Data Processing Agreement

We have concluded a Data Processing Agreement (DPA) with the above-mentioned provider. This is a contract required under data protection law, which ensures that the provider processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.